The medical cooling or heating concession provides a daily discount to eligible customers who have, or who live with a person who has, a medical condition that requires the cooling or heating of the customer's principal place of residence in order to manage that medical condition. The current concession is 42.155 cents per day.

To apply for this concession, eligible customers need to complete the Application Form and have it certified by their medical practitioner before submitting it to their electricity retailer.

As well as meeting the medical requirements, you must also have a Services Australia or DVA Pensioner Concession Card, or a Services Australia Health Care Card.

For more information contact your authorised retailer.